Payments
Payment can be made in the following ways:
-
- Bank transfer (at no additional cost)
Cash on delivery (valid only in Italy and with an additional cost equal to 2% of the value of the goods with a minimum of 5.00 euros) - PostePay (at no additional cost)
- PayPal: (at no additional cost) PayPal is a secure payment system that allows you to pay for free, immediate and secure without having to reveal your credit card numbers or financial information to the merchant.
You can use:
– credit card (Visa, Visa Electron, MasterCard);
– rechargeable prepaid card (such as Postepay, Kalibra and others again);
– funds available on your PayPal account (balance).
Mail order sales are exempt from issuing a receipt or receipt pursuant to Presidential Decree 696/1996 and art. 22 Presidential Decree 633/72.
Any request for an invoice must be made at the time of the order. - Bank transfer (at no additional cost)
Delivery times
Packages are usually shipped within 1-2 days after receipt of payment and sent by Courier.
Courier delivery times in Italy are generally 2 -3 working days. (for abroad it can be 5-6 working days)
If you do not receive the goods within these terms please contact us at 051-6028482
Delivery costs
For almost all items the shipping cost in Italy is set at 9.00 Euros, with the exception of bulky and fragile items such as slate fountains, Futon headboards, Separè, rocking chairs … for which the transport cost is 25.00 euros and the beds and mattresses for which the transport cost is 40.00 euros.
In any case, as you fill up the shopping cart, the cost will be indicated in the upper right corner of total transport.
We recommend that you group your items in one order. We cannot group two distinct orders placed separately, and shipping costs will apply to each of them.
Carriers
For deliveries we use the post office or national couriers.
Delivery is always intended at the street number on the ground floor. (NOT on the floor)
Right of withdrawal
Pursuant to Legislative Decree 185 of 22/5/99, which transposes Directive 97/7 / EC on the protection of consumers in respect of distance contracts.
This right is reserved exclusively for natural persons (consumers), therefore it cannot be exercised by legal persons and natural persons acting for purposes related to any professional activity carried out. This legislation establishes the right of withdrawal, or the possibility for the consumer to return the purchased product and obtain a refund. To exercise the right of withdrawal it is necessary to send, within 14 days of receipt of the goods, a communication in which the desire to withdraw from the contract is expressed.The communication must be sent to Cinius (Via Collamarini 25 – 40138 Bologna) by registered letter with acknowledgment of receipt ;
The item must be returned perfectly packaged by the customer, the shipping costs for both the original dispatch of the goods and for the return will not be refunded in any case. The right of withdrawal is totally lost if the returned product is not intact, that is: – lack of packaging – absence of integral elements of the product damage to the product for reasons other than transport. The right of withdrawal does not apply to items made to measure (outside the standard sizes proposed by the catalog) or in any case customized.
Wardrobes
The standard sizes of the cabinets are:
- 160 x h 250cm
- 203 x h 250cm or h 210cm
- 240 x h 250cm
- 250 x h 250cm or h 210cm
- 300 x h 250cm or h 210cm
- 320 x h 250cm
Yes: Cinius makes custom-made wardrobes down to the centimeter.
The recommended maximum width is 3.50 m, as transport is practically impossible beyond this measure.
Yes: almost always, a suitable solution can be found. In addition, the Japanese Shoji doors are ideal for solving this type of problem.
We produce cabinets both in solid laminated beech and laminated fir.
The doors of our wardrobes are assembled exclusively by interlocking and have no mechanisms.
Wardrobe cabins
Sliding walls / panels
The sliding walls can be mounted on two different types of tracks:
- Japanese in wood;
- suspended in aluminum.